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What can we do for you

Coaching can help an individual:-

  • Who wants to improve their personal and/or team performance
  • Wants to make a positive change
  • Wants support in a new role/following promotion

Coaching leads to:-

  • Increased confidence
  • Increased self-awareness
  • An ability to make better decisions
  • Greater clarity around desired goals and how to achieve them
  • New perspectives
  • A wider range of options for how to deal with situations

“One of my managers who needed to move from thinking operationally to strategically. With Sharon's guidance the manager has gained a clearer insight into Integrated Youth Support and ensuring links are made to the bigger picture as opposed to operationally running things through a silo. Sharon is a coach who has a very good understanding of Integrated Youth Support Services and at the same time works with staff to take them from A2B.”

Ketan Gandhi Head of IYSS Central Bedfordshire

We offer one-to-one coaching, support for coaches and training in coaching for managers, with the option of a CMI qualification.

One-to-One Coaching

We can offer face-to-face and telephone coaching. We find that in general either all face-to-face or a mixture of the two works best.

The coachee must be committed to agreeing a realistic action plan at the end of each session and implementing it before the next session. We recommend sessions are 4-6 weeks apart. We offer a range of options, and wherever possible will adapt to meet your needs. For example:-

  1. 6 two-hour coaching sessions spread over 6-9 months
  2. 6 one and a half hour coaching sessions for 2 people (consecutive in half day blocks) spread over 6-9 months
  3. 6 one hours coaching session for 5 people (consecutive on one day blocks) spread over 6-9 months

Please contact us to discuss your needs

Support for Coaches

Coaches, especially newly trained ones, need support as they develop their skills. We offer a range of options including one-to-one coaching supervision and group support. Please contact us to discuss your needs

Training in Coaching and Mentoring

Train your managers as Coaches and Mentors and they will be able to develop and support their staff in a more constructive way. Staff who are coached and mentored tend to be happier at work and staff retainment tends to improve. Our training focuses on business coaching – making a positive difference in the workplace, not generic life coaching

We offer a variety of course at different levels to meet or needs. We can also offer the Chartered Management Institute (CMI) qualifications from level 2 – 7. Please contact us to discuss your needs

Code of Ethics

We work to the Association for Coaching Code of Ethics and Good Practice, as set out below:- Please note: ‘Client’ refers to anyone receiving coaching or coaching supervision.

Fitness to Practice

  1. You will have qualifications, skills and experience appropriate to the needs of your Client. If not, you should refer your Client to those who do, such as more experienced coaches, coaching supervisors, counsellors, psychotherapists or others offering specialist services.
  2. You will be fit and healthy enough to practice. If not, you should stop until you are and, if necessary, your Clients should be offered alternative support.
  3. You will have professional indemnity insurance adequate to cover your coaching and/or coaching supervision practice. Maintaining Good Practice
  4. You will always act in a manner that shows respect for people and organisations, and enhances the reputation of the coaching profession. Any claims you make about coaching or coaching supervision will be honest and reflect current knowledge and understanding.
  5. You will be sensitive to issues of culture, religion, gender, sexuality, disability, race and all other aspects of diversity.
  6. You will monitor the quality of your work through feedback from Clients and other appropriate professionals.
  7. You will complete each year at least 30 hours of continuing professional development (CPD) in the theory and practice of coaching. For coaching supervisors, there shall be an additional 10 hours of Coaching Supervisor specific CPD per year. This is a condition of continued AC Membership and individual coach or coaching supervisor accreditation.
  8. Both coaches and coaching supervisors will regularly reflect on their practice and development with a suitably qualified and experienced coaching supervisor.
  9. A Client may need levels of psychological support you are not competent to provide. If so, the Client should be referred to an appropriate source of care, such as the Client's GP, a counsellor, psychotherapist, or another appropriate service or agency. Contracting
  10. You will explain and make explicit your commitment to abide by this Code of Ethics and Good Practice.
  11. Before starting work with a Client, you will ensure that they know and fully understand the nature of and terms and conditions of any coaching or coaching supervision contract, including session cost and frequency. You will be open about the methods you use, and be ready to supply your Client with information about the processes involved on request.
  12. You will consider the impact on your Client of any relationships you have with other clients and sponsoring organizations, and discuss any potential conflict of interest with those who might be affected.
  13. While confidentiality will be an essential aspect of your commitment to Clients, your contract will make clear that if evidence of illegal activity or the potential for harm to the Client or others is disclosed during the engagement, you may have to inform the appropriate authorities. If possible and appropriate, this should be done with the Client’s consent and permission. If the Client is a child or vulnerable adult, arrangements should be made with their sponsors to ensure a level of confidentiality in the best interests of that person while working within current legislation.
  14. You will respect the Client's right to terminate the engagement at any point in the process. Statutory and Legal Duties
  15. You will keep up to date and comply with statutory or legal requirements that affect your work.
  16. In particular, you will be aware of and comply with legislation related to working with children or vulnerable adults, including the need for a Disclosure and Barring Service (DBS) check before starting.
  17. You will keep appropriate and accurate records of your work with Clients and ensure they remain confidential, are stored securely, and comply with the Data Protection Act.

AfC website December 2013